E-Signing Tech

Must satisfy performance criteria for reliability, security, availability, disaster recovery. Must support real-time interaction by audio/video technology including practices for those visually or hearing impaired, identity verification, session recording and must safeguard against fraud and impersonation. 
Why It Matters: Your clients expect a secure, seamless digital experience. These standards ensure their closing meets that expectation-and you deliver the confidence they need.

Ability to reliably authenticate signer identity & liveness using credentialing & multi-factor authentication technology including facial recognition and comparison to approved ID credential (state drivers license, passport, etc.)
Why It Matters: Clients do not want to worry about identity theft, unauthorized or fake signers. These safeguards provide trust in the digital process.

Ability to confirm an NC notary executing a REN notarization is commissioned and in good-standing with the North Carolina Secretary of State before each notarial act. 
Why It Matters: Ensure that your clients documents are legally binding and notarized by a commissioned and compliant NC Notary.

Must implement secure digital signatures & seals, uniquely tied to the notary and only usable in authorized contexts. Providers must enforce the proper use of technology by notaries, e.g. restrict unauthorized operations, provide used interface safeguards, training, and user guidance consistent with NC notary rules. 
Why It Matters: Prevents fraudulent notarization or tampering after the fact. Misuse or mistakes could invalidate documents, these standards ensure authorized notaries are educated and documents are valid & secure.

Use of strong encryption, secure data storage, access controls, audit logs & protection against unauthorized access. Providers must retain records (journals, transaction data) for specified retention periods and provide secure access to NC authorities or auditors if required. 
Why It Matters: Clients are entrusting professionals with sensitive data. These protections reduce the risk of data breaches or identity theft-and show your commitment to their security.

Each notarial act must be auditable, with secure logging, tamper-evident records, versioning & retention of records. Providers must allow audits, periodic reviews, monitoring, reporting and must maintain compliance over time. If standards evolve, providers must upgrade to remain in compliance.
Why It Matters: It’s about long-term protection. These audit trails provide legal assurance and transparency if ever needed down the road.