Privacy Policy

Effective Date: December 11, 2025

1. Introduction

Welcome to Waveside Closings, a division of OBX Mobile Notary Services. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our e-closing, certified signing agent and/or mobile notary services in North Carolina.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and mailing address.

  • Identification Information: Details from government-issued ID or documents you or a third party provide for notarial services. All documents and identification information is deleted on a weekly basis.

  • Transaction Details: Information about the notarial services executed, including type of document notarized, date, time, and location.

  • Payment Information: Credit card or other payment details, processed securely through a third-party payment processor. Payment details are never saved unless requested and are encrypted on a third party payment platform.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: To schedule, confirm, and complete notarial services.

  • To Communicate: To contact you regarding service inquiries, confirmations, updates, and follow-ups.

  • To Process Payments: To handle billing and payment transactions securely.

  • To Improve Our Services: To enhance our services and customer experience based on feedback and usage patterns.

  • To Comply with Legal Obligations: To meet legal, regulatory, or contractual requirements.

4. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. This includes:

  • Data Encryption and Weekly Removal: Using encryption protocols for data transmission and storage. Any document and identification data is removed weekly once notarizations have been fully executed.

  • Access Controls: Restricting access to your information to authorized personnel only.

  • Secure Payment Processing: Utilizing trusted third-party payment processors with industry-standard security practices.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: To facilitate payment processing or other services necessary for our operations. To electronically send signed and notarized documents to services such as lenders, title companies, attorneys, etc through secure, encrypted third party platform portals.

  • For Legal Compliance: If required by law, regulation, or legal process, or to protect our rights and the rights of others.

6. Your Rights and Choices

You have the right to:

  • Access and Correct: Request access to or correction of your personal information.

  • Opt-Out: Opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

  • Delete: Request deletion of your personal information, subject to certain legal or contractual restrictions.

7. Third-Party Links

Our website or services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Associated Third Party Platforms: Waveside Closings and OBX Mobile Notary Services partners with third party Certified Signing Agent and REN platforms to schedule, receive and send documentation electronically. Associated partners include but are not limited to:

-Signing Order
-Snap Docs
-Notary Dash
-Close Wise
-CK Choice
-Signature Closers
-National Notary Association
-Notary Stars

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Waveside Closings - OBX Mobile Notary Services
252-710-4040
thetable@wavesideclosings.com

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